I am sorry, that you had to make this experience here! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It would be much appreciated if you tell us your wishes at your next Check-In :-) Thank you again for sharing your experience, stay safe! The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. All rights reserved. On arrival, the room did not offer a bath tube as displayed on website pictures. Wi-Fi is available free of charge in all areas, but premium internet access can also be purchased. Very friendly staff always willing to help. This hotel has a great location indeed but what comes to my mind when I am writing this is the way one person from the reception talked to me during check-in. It is also known worldwide for its trade shows. I am sorry that your stay here did not meet your expectations; please allow me to express my sincerest apologies. At the 4-star Mercure Hotel Hannover City you can choose between Standard Rooms with a single bed, twin beds or a double bed and Privilege Rooms with double bed or twin beds. We are glad that you enjoyed your stay and hope to see you again very soon. Mercure Hotel Hannover City, Hannover: See 664 traveller reviews, 333 user photos and best deals for Mercure Hotel Hannover City, ranked #10 of 164 Hannover hotels, rated 4 of 5 at Tripadvisor. Sincerely, Ann-Christin Koch asst. Anonymous Business - 17/08/2020 Confirmed reviews ALL. Guests can surf the web using the complimentary wireless Internet access. The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. Popular attractions HDI Arena and TUI Arena are located nearby. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Friendly staff, nice hotel, great location and good breakfast, Topi Solo - 03/08/2020 Confirmed reviews ALL. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Front Office Manager, Sehr geehrter Herr B., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover City. The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. WiFi is free, and this hotel also features a restaurant and a health club. Opera House, Maschsee and City Centre Hannover are also not far away. A big breakfast buffet is on offer at the Mercure Hannover City. This is really not nice and, because of this level of service, I wouldn't ever come back to this hotel. Sincerely, Ann-Christin Koch asst. Business guests enjoy the breakfast. ‪Mercure Hotel Hannover City‬, הנובר: 663 חוות דעת על מלונות, 333 תמונות של מטיילים ומבצעים מעולים עבור ‪Mercure Hotel Hannover City‬, המדורג מס' 10 מתוך 162 מלונות בהנובר ושקיבל ציון 4 מתוך 5 ב-Tripadvisor Shower was easily accessible - a big plus for me. Guests will enjoy a relaxed atmosphere created by service-minded staff. Central, quiet, green location by Maschpark and the town hall, between Maschsee lake and city, Traditional and modern: Listed hotel with a historic past, built in 1889, Completely renovated 2013-2017: rooms, bathrooms, sauna, gym, lobby, bar and restaurant, Historic "Marienburg" room from 1889, furnished as a gift from Queen Marie. Congrats, you're doing a great job! I really liked your hotel. Mercure Hotel Hannover City is rated "Fabulous" by our guests. You must therefore confirm in writing prior to arrival that your trip is not based on a tourism-related event. Schaut vorbei & lasst euch verwöhnen: zeitgemäßer Komfort, verkehrsgünstige Citylage und die ruhige, grüne … Mercure Hotel Hannover City, offering views of Lake Maschsee, is situated in close vicinity to Sprengel Museum. The hotel made a long journey much more bearable. The Aegidientorplatz underground station is a 5-minute walk from the Mercure Hotel Hannover City. Willy Brandt-Allee 3 30169 hannover germany, BUS 200,267 :  BUS 200,267 Rath.Bleichenstr, 1,2,8,18,4,5,6,16,11,10,17 :  Hauptbahnhof. La Stazione Metro Aegidientorplatz dista 5 minuti a piedi dal Mercure Hotel Hannover City e vi consentirà di raggiungere il centro espositivo Messe in circa 15 minuti. RELAX - Food, Drinks & You. Compare reviews and find deals on hotels in with Skyscanner Hotels. Sincerely, Ann-Christin Koch asst. Bathrooms include showers and hair dryers. Book the Mercure Hotel Hannover City - Stay at this 4-star business-friendly hotel in Hannover. The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The breakfast room service was good. Lets talk about that chia bowl. Mercure Hotel Hannover City Location and distance City center 0.83 km Hannover. HDI Arena is minutes away. The name says it: Sit, drink, eat and work as you want and feel like. Business guests enjoy the breakfast. - good solution for breakfast serving but needs to be faster. Ein B. Anyway the other employee I talked during check-out was great and maybe the person I had contact during check-in was new or something like this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In 1999, the venue … Front Office Manager, Dear Mr. S., Thank you so much for taking the time to tell us about your experience at the Mercure Hotel Hannover City. Mercure Hotel Hannover City - Offering accommodation with views over Lake Maschsee, Mercure Hotel Hannover City is located in Mitte district. Find all the transport options for your trip from Hannover Airport (HAJ) to Mercure Hotel Hannover City … I will share your comments with our team. You can only access your trip information and Expedia Rewards points from the Expedia site you booked on. Inspiration for good ideas, good decisions and good conversations. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I gave the hint the night before that everything should be vegan. Please check you have entered your email address correctly before continuing. So I would say great stay overall despite the COVID regulations they had to follow. It was good, room is great, services are fine. © 2021 Expedia, Inc, an Expedia Group Company. The waiting did not bother me because I went as planned to see the city first. the breakfast buffet is not self-service but you tell a member of staff what you want and they get it for you, including some snacks and drinks for you to take out so you won't get dehydrated during the day. Great stay with kind employees. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Everything you mentioned is realizable. Loved the modern furniture and that there were enough power outlets near the desk. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). Rates from ₪223. The venue comprises 145 beautiful rooms spread across 5 floors. Hosting people during a pandemic has its challenges, but this was a fantastic experience. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Great people and great place. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. HDI Arena is minutes away. Its industry is based around vehicle and machine construction, as well as insurance and financial services. Additionally room service wasnt automatically done and we had to call for it when needed as well. Give your events a glamorous setting: Our meeting area has 4 rooms for up to 100 participants who will be delighted with the convenient location: The main train station is only 1 km away and the airport is 14 km from the hotel. All 145 rooms are air-conditioned, have WIFI access and DSL connection have been extensively renovated in 2013. Guests can make free use of the Mercure Hotel's fitness area. The breakfast solution due to the corona crises was well managed. Had a two-day business trip and picked this hotel, because I usually pick hotels from the Accor chain as that means I know what to expect broadly (and I'm a member of their rewards programme). A big breakfast buffet is on offer at the Mercure Hannover City. The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. Elaine Families - 05/10/2020 Confirmed reviews ALL, Elke M. Solo - 29/09/2020 Confirmed reviews ALL. Mercure Hotel Hannover City is rated "Fabulous" by our guests. Highway. Business - 07/12/2020 Confirmed reviews ALL. Walking distance allmost to City center and Musea, Roland Business - 24/08/2020 Confirmed reviews ALL. It is always a pleasure to receive positive feedback. Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels. Breakfast was very good and well organized during these difficult times. In a building dating from the 19th century, the hotel features a … WiFi is free, and this hotel also features a restaurant and a health club. Breakfast-corona time somehow not bad but time consuming. Mercure Hotel Hannover City Hannover - 4 star hotel. Front Office Manager, Dear Gillian S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. WiFi is free, and this hotel also features a restaurant and a restaurant. Business guests enjoy the breakfast. Room relatively clean but toilets are not clean at all. Guests of the hotel will have easy access to Lower Saxony State Museum, New Town Hall and Kestner-Museum. Staff was really friendly and everything worked well despite of corona times. ; Exclusive OffersEnjoy exclusive rates before everyone else with preview access to our private sales. EARLY CHECK IN FROM 10AM (Paying) Need access to your room from 10am on the day of arrival? Front Office Manager, Dear Mr. G., Thank you for taking the time to tell us about your experience at the Mercure Hotel H. City. With a population of half a million, Hanover is proud of its strong economy and long tradition. Location of the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Perfect location and great breakfast. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). I did not complain because the rest of the breakfast was perfectly vegan and I was happy with the service. Im 4-Sterne Mercure Hotel Hannover City haben Sie die Wahl zwischen Standard-Zimmern mit Einzelbett, zwei Einzelbetten oder Doppelbett sowie Privilege-Zimmern mit Doppelbett oder 2 Einzelbetten. View deals for Mercure Hotel Hannover City, including fully refundable rates with free cancellation. All 145 rooms are spacious, air-conditioned and have free Wi-Fi. Excellent location very clean and comfortable just perfect, Leonard C. Couples - 13/08/2020 Confirmed reviews ALL. Looking for Mercure Hotel Hannover City? Enjoy the benefits of the ALL loyalty programme with Mercure. Especially, the cleanliness of our oms is a very important topic to all of us! This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. I did not like that, the attitude was not right. 10/10! Lower Saxon dishes and international meals are served at the Le Chatâignier restaurant with terrace. Rome2rio makes travelling from Hannover Airport (HAJ) to Mercure Hotel Hannover City easy. The described situation is realkly not nice and definitely makes someone feel uncomfortable. Rolandvg Business - 23/11/2020 Confirmed reviews ALL, always good, that is why i come back continuesly, Brian Business - 09/11/2020 Confirmed reviews ALL. A privilege room booked for one night. Then I had to PROVE I was telling the truth and then she apologised (after talking in German with another receptionist in from of me, who don't speak German). Business-friendly amenities include desks and phones. Mercure Hotel Hannover City offers 145 accommodations with minibars and safes. דפדפו בספריית התמונות שלנו, קראו חוות דעת שכתבו אורחים אמיתיים והזמינו עכשיו - אנו מתחייבים למחיר! Please also note the exceptions in certain federal states. Sincerely, Ann-Christin Koch asst. HDI Arena is minutes away. We value your privacy To give you a personalised experience we (and the third parties we work with) collect info about how and when you use Skyscanner. Members can access discounts and special features. Gill Solo - 27/09/2020 Confirmed reviews ALL, Roland Business - 27/09/2020 Confirmed reviews ALL, Wilberth B. Our guests praise the breakfast and the helpful staff in our reviews. Important: they really thought about how to make things safe in CoViD19 times: e.g. In a building dating from the 19th century, the hotel features a … A big breakfast buffet is on offer at the Mercure Hannover City. View deals for Mercure Hotel Hannover City, including fully refundable rates with free cancellation. Hotel RoomsMercure Hannover City boasts 1 Hotel staff extremely friendly. I had to explain I was using Rewards points (a program from the very Accor) and the receptionist did not believe me and insisted I was wrong. Then we have a breakfast for four persons on the table. However, that was not the case as I assume the chia is soaked the night before in dairy milk instead in an alternative. The Mercure Hotel Hannover City has spacious rooms with air conditioning and satellite TV. Located in the south of the city, this hotel is only a few steps away from the picturesque Maschpark and the lake Maschsee. Our best price guaranteedOur members receive the lowest rate when they book direct-plus an extra up to 10% off! Expected more. We can't tell if you're a human or a bot. In a building dating from the 19th century, the hotel features a … Wi-Fi is available free of charge in all areas, but premium internet access can also be purchased. We've enjoyed our stay very much in our spacious room, with sights on the Neues Rathaus. A big breakfast buffet is on offer at the Mercure Hannover City. All, great, just first day 20 late with serving breakfast (The Tuesday morning), but other day it was perfect. We would like to point out that in the public areas of the hotels you must always wear a mouth and nose protector. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Walked in off the street asking for a double room, very helpful reception staff, she asked if I had a membership and checked my name resulting in a room discount. Thank you. 497 likes. Sincerely, Andreas Pirone F/O, Dear Elke M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. Visiting H. Business - 08/08/2020 Confirmed reviews ALL. It is always a pleasure to receive positive feedback We hope your next visit will be as pleasant as the previous one. Despite these two mentioned inconveniences, I wouldn't weigh them heavily, the staff was kind and human. By creating an account, I agree to the Expedia. Anonymous Couples - 31/08/2020 Confirmed reviews ALL. In a building dating from the 19th century, the hotel features a … Sincerely Nadja Linzel Front Office Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Park view, Historic side view, City View, Courtyard View *, Historic side view, Courtyard View, Park view, City View *, City View, Park view, Courtyard View, Historic side view *, Online check-in: Your arrival will be carefully prepared by our team. Therefore informed the reception and was kindly given another privilege room with a bath tube after one hour of waiting. Mit herzlichen Grüßen Ann-Christin Koch stellv. Mercure Hotel Hannover City features a health club, free WiFi in public areas, and a business center. Covid19 measures were excellently implemented and the hygiene measures at breakfast were exemplary for the whole hospitality industry! The 4-star Mercure Hotel Hannover City offers 144 functional rooms in the centre of Hannover. Front Office Manager, Dear Roland V., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. I enjoyed the exhibitions at the Landesmuseum and was able to catch a sightseeing tour bus from the stop at the Neues Rathaus. Dear Brian, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. - Fluctuations of the warm water temperatures during bathing. Self parking is offered for EUR 18 per night. Enjoyed my stay at the Mercure. All 145 rooms are air-conditioned, have WIFI access and DSL connection have been extensively renovated in 2013. The staff @ Mercure Hannover City were stupendious,fromthe check in staffto bar staff & dining room staff.We were there for Womens Lacrosse World Champinships ,representing Canada.Staff treated us like family & it was an enjoyable trip.I Will be returning to Hannover & will definately stay @ The Mercure Hannover City! Il ristorante Le Chatâignier, dotato di terrazza, serve piatti della Bassa Sassonia e pietanze internazionali. Beds feature premium bedding. To finish creating your account, please click the link we just sent to. Please check you have entered your email address correctly. Really enjoyed my stay at the Mercure Hannover City. Though with Covid we had to order our shower kit every time we need them as they preferred not to keep them at the room to reduce contamination from other guests, if they weren't used (I think other options couldve been done) but they were nice to provide us with what we need when we ask right away. In a building dating from the 19th century, the hotel features a … - CURRENTLY CLOSED - RELAX - Food, Drinks & You. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? You will find what you're looking for! Mercure Hannover City, Hannover. Empfangschefin, Dear Reinier K., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. My colleague will be informed about how you felt and I will offer him possibilities to act better in the furture. Also, the offered muesli chia bowl should not contain dairy milk for the mentioned reason. Sincerely, Ann-Christin Koch asst. Airport 11.13 km Hannover Airport (HAJ) Train station 1.14 km Hannover Hauptbahnhof. Due to current legal regulations, hotels can only be booked by non-tourist guests until further notice. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger, Caesar salad or something vegan? I will share your comments with our team. View deals for Mercure Hotel Hannover City, including fully refundable rates with free cancellation. Sincerely Nadja Linzel Front Office Manager, Dear Guest, Thank you for the great review of our hotel! NICE PLACE TO HAVE A REST NOT FAR FROM DOWN TOWW, Chris Business - 28/08/2020 Confirmed reviews ALL, VERY EFFICIENT CHECK IN AND CHECK OUT GOOD HOSPITALITY NICE ROOMS, Anonymous Families - 26/08/2020 Confirmed reviews ALL, Reinier Friends - 25/08/2020 Confirmed reviews ALL, Nice neighbourhood. Al Mercure Hannover City gusterete una ricca colazione a buffet. I felt very welome, got a voucher for faster Internet and a free drink on arrival, but more importantly everybody in this hotel has been super-friendly and helpful. hotel mercure hannover city 0.65 k.m vom Stadtzentrum Geben Sie Ihren Veranstaltungen einen glanzvollen Rahmen: Unser Tagungsbereich hat 4 Räume für … Anonymous Business - 22/08/2020 Confirmed reviews ALL. It connects you to the Messe exhibition center in about 15 minutes. 10 km ANDERTEN. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). The Mercure Hotel Hannover City has spacious rooms with air conditioning and satellite TV. At the 4-star Mercure Hotel Hannover City you can choose between Standard Rooms with a single bed, twin beds or a double bed and Privilege Rooms with double bed or twin beds. ! Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. I was on a 2 days business trip and had all what I need. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Flat-screen televisions come with satellite channels. Sincerely, Ann-Christin Koch asst. Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels. When back, room with bath tube was ready as agreed. Business guests enjoy the breakfast. WiFi is free, and this hotel also features a restaurant and a health club. Nice and quiet room with all needed in it. Free room night in your room for one child up to 12 years old, your pet for a fee (€12/ night). In a building dating from the 19th century, the hotel features a … Anthony Couples - 21/07/2020 Confirmed reviews ALL. We’ll even let you know about secret offers and sales when you sign up to our emails. Single room is small and experienive if compared with similar products. Über Ihre lobenden Worte freuen wir uns sehr. Couples - 22/09/2020 Confirmed reviews ALL. Many thanks for your understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Hotel Hannover City מדורג "נפלא" על ידי האורחים שלנו. There are confusions if 2 colleauges giving seperate breakfast papers the day before and both saying “2 person”. Compare prices and find the best deal for the Mercure Hotel Hannover City. Well done Mercure. HDI Arena is minutes away. View deals for Mercure Hotel Hannover City, including fully refundable rates with free cancellation. Mercure Hannover City is a luxurious 4-star hotel conveniently located near the centre of Hannover. Thiago S. Couples - 06/09/2020 Confirmed reviews ALL. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. The Mercure Hotel Hannover City has spacious rooms with air conditioning and satellite TV. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Front Office Manager, Dear Yoni A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. Guests can make free use of the Mercure Hotel's fitness area. Mercure Hotel Hannover City is rated "Fabulous" by our guests. It has 145 rooms on 5 floors. Arrival by car via the A2 and A7. We’ll even let you know about secret offers and sales when you sign up to our emails. It was easy to walk to the city center and many restaurants are close by. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). Enjoy free WiFi, a restaurant, and breakfast. Wow! Guests can make free use of the Mercure Hotel's fitness area. We’ll even let you know about secret offers and sales when you sign up to our emails. Wi-Fi is available free of charge in all areas, but premium internet access can also be purchased. Expedia, Inc. is not responsible for content on external Web sites. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Customer review rating 4.5/5 3,943 reviews, I can take advantage of the Members' rate, Hotel for travellers looking for local and authentic experiences.